Customer Service
Do you have questions about your membership or an order in the webshop? You can contact us 24/7. We will help you as soon as possible.
Location (address)
CycleMasters B.V.
Jan van der Heydenstraat
2665 JA Bleiswijk (NL)
Directions
Call us
Our customer service can be reached at:Mon to Fri: 9:00 – 12:00
Mon to Fri: 13:00 – 17:00
T: 085 – 888 28 53
Our customer service can be reached at:
Monday to Sunday: 9:00 – 21:00
E: [email protected]
E: [email protected]
Chat
Use the chat icon in the bottom right corner of the page to get in touch. If we’re unavailable, you can fill out the contact form.Find the most frequently asked questions and solutions in our support system.
Reaction time
During our opening hours, we aim for the following response times.Phone – Average 5 minutes
Email – Response within 1 working day
Chat – Average within 45 seconds
Other details
CoC: 74468065
VAT: NL859913600B01
